Back to the City Festival FAQ

Back to the City Festival FAQ1. Where can I buy tickets for the Back to the City Festival?

• Official Answer: Tickets can be purchased at Pick n Pay stores nationwide for R400 (Ostrich Tickets) or online through www.backtothecityfestival.com or www.webtickets.co.za.
• Additional Insight: X and Facebook posts confirm Webtickets as the primary online platform, with some users mentioning secondary marketplaces like StubHub (www.stubhub.com) and viagogo (www.viagogo.com) for resales. Prices on these platforms may vary, and caution is advised to avoid scams.

2. What are the ticket prices for the festival?

• Official Answer: Ostrich Tickets are priced at Pick n Pay stores. Online ticket prices are explicitly listed on the website but can be checked via Webtickets.
• Additional Insight: Price variations were noted on X or Facebook, but secondary marketplaces may charge higher prices due to demand. Always verify prices on official channels to ensure authenticity.

3. When and where is the 2026 Back to the City Festival happening?

• Official Answer: The festival is scheduled for October 2026 in Johannesburg, South Africa. The specific date and venue are not detailed, but historically, it’s held at Mary Fitzgerald Square, Newtown. Check www.backtothecityfestival.com for updates.
• Additional Insight: X posts confirm the festival is set for October 2026, with no new venue details provided. Follow @BackToTheCitySA on X and Facebook for the latest announcements.

4. Are there VIP or special access tickets available?

• Official Answer: Official Website Answer: Yes Tickets are priced according to different VIP Packages purchased at Pick n Pay stores. All available prices are listed on https://www.backtothecityfestival.com/packages.html
• Additional Insight: VIP tickets were Announced on X or Facebook. Historically, the festival focuses on general admission, but check official channels closer to the event for any premium ticket options.

5. Can I get a refund or resell my ticket?

• Official Answer: To get your refund simply login into your Webtickets profile and click on “CHOOSE ACTION” and “REFUND TICKETS” next to your transaction. If you paid via Pick n Pay or EFT, you will be prompted to enter your banking details and will receive a confirmation email. Refunds will be processed and paid within 5-7 working days. For any refund queries please email [email protected]
• Additional Insight. Be cautious with third-party resellers.

6. What safety measures are in place at the festival?

• Official Answer: Safety measures are available content. The “GUIDE” section may include general safety protocols, so check there closer to the event.
• Additional Insight: No specific safety details were found on X or Facebook. Comparable festivals (e.g., DSTV Delicious) emphasize monitoring official social media for real-time safety updates, such as weather alerts. Back to the City likely follows similar practices, with security checks at entry points.

7. What items are allowed or prohibited at the festival?

• Official Answer: The website does not list specific allowed as yet or prohibited items but for general Check the “INFO” section on www.backtothecityfestival.com for detailed rules closer to the event.
• Additional Insight: Based on similar festivals (e.g., Mammoth Festival of Beers), allowed items typically include personal hand-held cameras, small blankets, and essentials like water bottles. Prohibited items often include weapons, alcohol, drugs, large bags, and professional recording equipment. Bags are likely searched at entry. Expect similar rules, with updates on official social media.
• No Cooler Boxes Alloweed at the festival

8. Are children allowed at the festival?

• Official Answer: No children are allowed in the festival
• Additional Insight: No child policies available on X or Facebook. Similar festivals (e.g., Mammoth Festival) allow children above 18 but parents are responsible for their safety. Loud music may require ear protection for kids. Check official channels for specific rules.

9. How can I stay updated on festival announcements?

• Official Answer: Check www.backtothecityfestival.com for updates and use the “INFO” section for inquiries.
• Additional Insight: Follow @BackToTheCitySA on Facebook and X for real-time updates on lineup, ticket sales, and event details. X posts emphasize social media as a key source for announcements.

10. What kind of performances or activities can I expect at the festival?

• Official Answer: The festival celebrates Years of hip hop culture, featuring performances and activities, though specific details for 2025 will be announced on our official social pages but Historically, it includes live music, DJs, street art, and dance battles.
• Additional Insight: X and Facebook posts highlight past events with major hip hop artists, graffiti showcases, and breakdancing competitions. Expect similar activities in 2025, with lineup announcements on social media.

11. Is there parking available at the festival?

• Official Answer: Yes parking details are available Check the “INFO” or “HELP” sections on www.backtothecityfestival.com closer to the event.
• Additional Insight: No parking information was found on X or Facebook yet. Similar festivals (e.g., Festival DSTV delicious) note that parking can be challenging due to large crowds, and public transport or taxis are recommended. Mary Fitzgerald Square is in central Johannesburg, so expect limited parking and consider public transport options.

12. Are there food and drink options at the festival?

• Official Answer: Yes Food stalls will be available in there premises
• Additional Insight: Please check on our website food or drink details. Comparable festivals (e.g., Paradise City Festival) offer food trucks with vegetarian options and bars for drinks. Back to the City likely has similar offerings, with details announced closer to the event. Outside alcohol is typically prohibited.

13. Are there accessible facilities for people with disabilities?

• Official Answer: No but there is details on the website or accessibility information. Contact the festival’s support team via the “INFO” section for information.
• Additional Insight: No accessibility details were found on X or Facebook. Similar festivals (e.g., Festival d’été de Québec) offer accessible viewing zones with reservations and ADA parking. Back to the City may have similar accommodations, but the unpaved ground could pose challenges for wheelchairs. Check official channels for updates.

14. Can I bring my camera or record performances?

• Official Answer: Yes Back to the city does allow independent content creators to bring camera & certain camera equipment.
• Additional Insight: Based on similar festivals (e.g., Paradise City Festival), personal hand-held cameras are typically allowed, but professional recording equipment and video recording may be prohibited. By entering, you may consent to the festival using your image in media. Check social media for specific policies.

15. Will the festival happen if it rains?

• Official Answer: Yes the show has to continue but for extreme weathers the team will announce on all social media pages.
• Additional Insight: No weather-related details were found on X or Facebook. Similar festivals (e.g., Mammoth Festival) operate rain or shine unless safety is compromised (e.g., thunderstorms). Ponchos may be available for purchase. Monitor @BackToTheCitySA for weather updates.

16. Are there accommodations or camping options for the festival?

• Official Answer: The website does not mention any accommodations or camping. Check “INFO” section for inquiries.
• Additional Insight: No accommodation details were found on X or Facebook. Unlike festivals like Paradise City, which offer camping, Back to the City is a one-day urban event, so camping is unlikely. Attendees typically stay in nearby Johannesburg hotels. Check travel sites like Tripadvisor for local options.

​17. How do I contact the festival organizers for more information?

• Official Answer: Use the “HELP” section on www.backtothecityfestival.com to contact the support team.
• Additional Insight: No direct contact details were found on X or Facebook, but messaging @BackToTheCitySA on social media is an option. Similar festivals (e.g., Paradise City) provide email contacts for press or inquiries, so check the official website for similar options.

​18. Are there age restrictions for the festival?

• Official Answer: Yes you need to be 18+ to be allowed in the festival
• Additional Insight:  Tickets for ages 18+ and recommend parental supervision for younger children due to crowds and loud music. Check official channels for specific policies.

19. Can I leave and re-enter the festival?

• Official Answer: Yes  re-enter only has a duration as the festival opens from (10am - 11pm)
• Additional Insight: No re-entry details were found on X or Facebook yet. Similar festivals (e.g., Paradise City) allow re-entry with wristband scans, but you may need to check out properly to avoid issues. Expect similar wristband-based policies, with details on social media.

20. What payment methods are accepted at the festival?

• Official Answer: cash & credit cards will be used for any transactions.