GUIDE

Back to the City Festival Information GUIDE

Hours

Open:
- General parking opens Saturday-Sunday @ 8:00 AM. (Newtown Junction for safest Parking)
- Venue opens Saturday @ 12:00 PM
- Shuttle service departs from designated locations starting at 11:00 AM Saturday-Sunday.
Close:
- Venue curfew is Sunday @ 2:00 Am
- General parking closes Sunday @ Midnight.
- Shuttle return service ends 60 minutes after the music ends each night.
All times subject to change.

About Passes

A Festival Pass is a single wristband valid day (11 October 2025).
Wristbands are valid only for the specific weekend purchased.
A wristband is required to enter the parking and venue grounds.
Wristbands are unaffected by showering or airport screenings.
Attendees must scan out when exiting the venue to scan back in.
Do not expose wristbands to fire, cutting, excessive twisting, pulling, stretching, or customization.
Wristbands are void if tampered with or removed.
Wristbands are non-transferable once applied.
Do not apply your wristband until you are on your way to the festival.

Ticket Ordering Info & Rules

Ticketing platform: Webtickets.
Create or log in to your Webstickets account at https://www.webtickets.co.za/v2/event.aspx?itemid=1564422469
For order or account support, contact Webtickets:
- Phone: 0861 22 55 9
- Hours: Monday-Sunday, 8:00 AM - 8:00 PM SAST
- WhatsApp: 072 137 1226
Ticket limits:
Orders placed to circumvent ticket limits (for yourself or others) may be canceled with a refund.
All sales are final—no refunds, cancellations, or exchanges (unless the festival is canceled or postponed).
Minimum browser requirements needed for online orders; ensure your browser is updated.
Do not buy passes from third parties/scalpers; they are not supported or authenticated.
Read the Terms and Conditions before purchasing.

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